Terms & Conditions 🐝

Welcome to Busy Bee Boxes. These Terms & Conditions explain how our website and products may be used. By placing an order with us, you agree to these terms. Please read them carefully.

About Us

Business name: Busy Bee Boxes
Business structure: Partnership
Business address:
Busy Bee Boxes
5 Brayford Square
London
E1 0SG
United Kingdom

Contact email: 📧 hello@busybeeboxes.com

Using Our Website

  • You must be at least 18 years old to place an order.

  • You agree to provide accurate and complete information when ordering.

  • We may update our website, products, or these terms at any time.

Our Products 🐝

Busy Bee Boxes are children’s activity boxes designed for creative play.

Each box may include a selection of items such as:

  • Colouring books or activity sheets

  • Stickers

  • Pencils or colouring tools

  • Fidget toys

  • Air-dry clay

Please note:

  • Contents may vary between boxes

  • Product images and descriptions are illustrative

  • Minor variations do not constitute a fault

All products are supplied in line with UK safety and consumer regulations.

Personalisation

Our boxes include a label with space for a child to write their own name.

  • Boxes are not personalised by us before dispatch

  • Any writing added after delivery does not affect your statutory rights

Prices & Payment

  • All prices are shown in GBP (£) and include VAT where applicable

  • Payment must be made in full at the time of ordering

  • We reserve the right to change prices at any time, but this will not affect orders already placed

Orders & Acceptance

  • Orders are subject to availability

  • We reserve the right to refuse or cancel an order, including where pricing or listing errors occur

  • A contract is formed once you receive an order confirmation email

Delivery

  • Delivery times are estimates and not guaranteed

  • We are not responsible for delays caused by postal services or events outside our control

  • Risk passes to you once the goods are delivered

Returns & Refunds 🐝

Our Returns & Refunds Policy forms part of these Terms.

Key points:

  • You have a 14-day cooling-off period under UK law

  • Returns must be arranged by contacting us first

  • Refunds are issued in line with our published policy

For full details, please refer to our Refunds & Returns Policy.

Faulty or Damaged Items

If an item is faulty, damaged, or incorrect:

  • Please contact us as soon as possible and within 30 days of delivery

  • We will offer a repair, replacement, or refund as required by the Consumer Rights Act 2015

Limitation of Liability

Nothing in these Terms & Conditions is intended to exclude or limit our liability where it would be unlawful to do so. This includes liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Any matter where liability cannot be excluded under UK law

Subject to the above, we are not responsible for losses that are not reasonably foreseeable, or for indirect or consequential losses.

Our products are supplied for normal domestic and personal use. We do not accept liability for business or commercial losses.

Children’s Use & Supervision

Busy Bee Boxes are intended for children’s use under adult supervision.

  • Some items may contain small parts

  • Adult supervision is recommended at all times

Intellectual Property

All content on this website, including text, images, logos, and branding, is owned by or licensed to Busy Bee Boxes.

You may not copy, reproduce, or use our content without permission.

Privacy

Your personal data is handled in accordance with our Privacy Policy.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.